Open Credit Management Programs 2022

Author:

Kenya School of credit management

Price:

Free

Lessons:

0

Students:

0

Three days courses to enhance credit management skills – 2022

Brief

  • The solution to the escalation of bad debts is the positive management of credit/debts.
  • Non-performing debt will not just start. It is a process, which can only be understood by staff that has knowledge in credit/debt management/collections.
  • Credit risk assessment is a key area in an organization and will dictate the success of repayment of any credit created and hence the desired profit/interest.
  • The starting point to arrest nagging and non-performing debts in Consumer, Trade & Export credit is knowledge of Credit Management.
  • The Kenya School of Credit Management has a lot to share with you in this area.

NB: we run the seminars in major towns in Kenya e.g. Nairobi, Mombasa, Nakuru, Nakuru,
Nanyuki and others depending on the demand

Course outline (short courses) – 2022

 Three-day seminar

 Cost:  kshs.34,000 + VAT per participant

Credit department and its operation

     Topics:

  • Credit department structure and organization.
  • Management of credit risks.
  • Credit policy and its effects on collections.
  • the credit cards and the credit industry
  • the 80/20, 80/18/2 rules as applicable in credit management
  • Dealing with non-performing debts.
  • Building team spirit in the credit management department
  • Stress management in collections
  • legal action for debt recovery

Debt management drivers-

  • Effective communication skills.
  • Public relations & image management as tools of collections.
  • Interpersonal communication

Credit management & technology-

  • Walking the cashless society
  • Motion in the ocean in the credit industry
  • Mobile loans, collections & challenges in the market

Commercial conclusion of debts-

  • Dealing with unmanageable debts
  • Debts and third-party collections
  • Open discussions on debt problems

November 2022
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