Course Title:  Walking the Modern Credit Business

Training Dates– 20^th, 21^st & 22^nd September 2023

ARE YOU?

• Experiencing cash flow problems?
• Experiencing late payments by your credit customers?
• Having problems in your credit department?
• Having problems with collections?
• Experiencing problems with delinquent accounts?
• Having problems with non-performing debts?

If the above is in the affirmative your Solution is here

The Kenya School of Credit Management will be holding a workshop on 20^th, 21^st & 22^nd September 2023– where the following will be addressed.

        Course outline:

 Technical areas in credit management       

• The modern credit/debt management tool kits.
• The 21st-century skills in the credit industry.
• The current challenges in the credit/debt environments.
• The cost of credit and effects on profits.
• Formulae to succeed in the present-day credit/debt environments.
• The cardinal laws governing Credit/Debt management.
• In-depth Credit Analysis to reach out to quality credit customers
• Credit risk management- (monitoring & control of debts)
• Effective collection methods/procedures. (Case studies)
• From experiences to modern ways of handling debts. (Case studies)
• Current collections Problems and possible solutions. (Case studies)

 Debt management drivers-

• Modern Effective communication skills.
• Public relations & image management as tools of collections.
• Effective Interpersonal communication

 Credit management & technology-

• Walking the cashless society
• Motion in the Ocean in the credit industry
• Digital loans, collections & challenges in the market

Commercial conclusion of debts-

• Modern methods of Dealing with unmanageable debts
• Debts and third-party collections
• Open discussions on debt problems

 THIS COURSE IS A MUST FOR:

• Credit Managers
• Credit risk managers
• Credit controllers
• Credit card officers
• Debt managers
• Co-operative officers
• Microfinance officers
• Leasing officers
• Asset finance officers
• Hire purchase officers
• Mortgage managers/officers
• Credit officers
• Account managers
• Debt collectors
• Sales ledger administrators
• Sales/Customer Care/ Service Staff
• Marketing staff
• All in the lending sector
• Any other staff handling credit

 PLEASE NOMINATE YOUR PARTICIPANTS THROUGH THE PROVIDED FORM

Investment:

Kshs. 34,000 + VAT per participant. (This amount does not include travel and accommodation)

Venue- Clarion Hotel- NAIROBI

 P.K. KAIRU

DIRECTOR OF STUDIES